Ausjet Inkjet & Laser Supplies Blog
Technical Bulletin 14th September 2016
Latest information on the HP printer update causing failures of aftermarket chips (Continued from 13/09/16) The chip manufacturer who supplies the chips for our Ausjet remanufactured and compatible inkjet cartridges has released the following information. As this chip manufacturer supplies to the majority of the market you can expect the following data to be relevant not just with our products but generally across the industry. This test was conducted yesterday after the change was released by HP.
This above information is relevant to the following products : Ausjet Remanufactured HP950 / 951 Series
Premium and 5 Star Ausjet Professional Colour HP950/951 Series Premium and 5 Star Ausjet Professional Colour HP934/935 Series Premium and 5 Star Ausjet Professional Colour HP970/971 Series
Important Notes : 1) The printer needs to be connected to the internet or via a computer connected to the internet directly for this update to happen. 2) Even if the automatic update function was turned off it seems this did not prevent the update from happening on many models.
Additional Notes regarding the HP950/951 934/935 970/971 Ausjet Chips. The chips we supply for remanufacturing cartridges is still under testing. We will keep you updated with the results as soon as we here more. Important : To assist the chip manufacturers with solving this issue, we still need to collect printer models, serial numbers and firmware versions if at all possible from impacted printers. Shane
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Technical Bulletin 13th September 2016
Change to HP Printers (firmware) causing failure of aftermarket cartridges & chips
It appears overnight in Australia and New Zealand, a change to various HP printers has resulted in aftermarket cartridges not been recognised or shown as damaged . At this stage we do not know the full extent with regards to our cartridges and or/chips or to the wider industry as a whole.
Cartridges affected :
HP 934 / 934 Series
Printers known so far :
8610, 8620
This may be a time based firmware change or possibly an automatic update for those printers that have not been updated previously. Or maybe a new firmware version?
We are in the process of gathering information. If you come across this problem with any of your customers can you please collect the printer model, the serial number which is located at the back of the printer and the firmware version.
This information will assist us and the chip manufacturers to quickly make a decision on what's the best course of action.
We will keep you updated as soon as we know more!
Shane
Ausjet Trading Hours: Monday 13th June 2016
Dear Valued Customer,
Ausjet Inkjet & Laser supplies will be open from 8.30am to 5pm on Monday the 13th of June. For those of you who are lucky enough to have a public holiday on the Monday we hope you have a great long weekend!
Ausjet Stocktake - Friday 27th May 2016
Dear Valued Customer,
Ausjet Inkjet & Laser supplies will not be dispatching orders after 1:00pm this Friday (27 May 2016) due to our annual stocktaking. You will however be able to email, fax, call or place orders online after 1:00pm which will of course be dispatched on Monday (30 May 2016).
We thank you in advance for the inconvenience this wretched annual task may cause! :)
Ausjet Professional Colour Compatible for 670XL 671XL Cartridges Now Available
Ausjet Professional Colour Compatible For 670XL 671XL Cartridges Now Available!
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Ausjet Closure 2nd May 2016 - Labour Day Public Holiday
Due to the Labour day Public Holiday we will be closed on Monday the 2nd of May. If you're needing goods early next week could you please place your order as soon as possible so we can dispatch this afternoon.
Ausjet Team
New - Ausjet Refill Bottles for Ecotank Printers!
Ausjet Refill Bottles
for
Epson Ecotank Range of Printers!
| Sku PE-T664B PE-T774B PE-T664C PE-T664M PE-T664Y |
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Ink Type Dye Pigment Dye Dye Dye |
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The Ausjet Refill Bottle is a ink replacement solution for the Epson Eco-tank range of printers. These printers do not use replacement cartridges, you just top up the printer with ink. If you would like to know more about these printers click here. Advantages of the Ausjet Refill Bottle |
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Suitable for : For more information on these products click here. |
Issues with Pricing on Website
Today the 1st of February we have discovered that we an issue which has caused many of our prices on our website to show inaccurately. Please call us for the correct pricing.
New USB Resetter for Canon PGI-650/CLI-651 Cartridges
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| Resetting the PGI-650 Cartridge | Resetter with PGI-650 adaptor installed |
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Uses USB Power - so no battery drain (USB cable not included). -
Limited to 100 successful resets only. (After 100 successful resets a new resetter will need to be purchased) -
Resets the original chip. -
Includes adaptor for PGI-650 and CLI-651 Cartridges. -
Resets PGI-650 Black / CLI-651 Cyan, Magenta, Yellow, Black and Gray standard and XL chips.
For best results use the following Sensient Inks :
C1069 CLI-651 Gray
C1062 CLI-651 Black
C1071 CLI-651 Yellow
H564M CLI-651 Magenta
C1070 CLI-651 Cyan
C4102 PGi-650 Black
For more information on the resetter click here
Ausjet Team
Telephone Service Disrupted 21-12-15
Our telephone lines have been disrupted and we hope to have them active again by tomorrow morning. In the mean time can you please contact us by email using angela@ausjetinks.com.au.
The Ausjet Team
Merry Christmas and Christmas Closure Dates
Ausjet Inkjet & Laser Supplies would like to take this opportunity to wish you & your family a wonderful, safe & happy Christmas and very best wishes for the New Year.
Thank you for all of your support during 2015 and we look forward to helping you make 2016 your best year ever!
Please note our closing / opening dates are as follows:
We will close at 5pm on December 23rd
We will open again with minimal staff on Tuesday 29th December and close again on the 30th at 5pm. Due to the Australia Post holiday on December 31st we will not open on that day.
Normal working days will resume on January 4th 2016.
Technical Bulletin 22nd October 2015
22nd October 2015
Remax World Expo 2015 was located in Zhuhai China, an area which is often referred to as the world centre for printer consumables. The Pearl River delta where Zhuhai is located has over 600 factories specialising in printer consumables. This makes it a perfect location to hold an industry trade show. Not only can you visit the show but in many cases you can also organise a tour of a factory to view/verify for yourself the quality of the goods and the quality procedures that are employed.
Below is a quick summary of the latest news from our attendance at the Remax World Expo 2015.
Conference
The conference took place on two half days and this was a change to previous years as the conference was also running at the same time the expo was open. I do believe this prevented a few more people from attending the conference which was a shame as it was in my opinion one of the better industry conferences that I have attended for a long time.
It had a good balance of marketing, technical, ecommerce and information presentations.
Mergers Acquisitions and Legals
There was a lot of discussion regarding mergers and acquisitions and conglomeration of this now maturing industry. Some of the more notable was of course a major chip manufacturer from China acquiring SCC from the USA. The other news which is closer to home is that SGT which is a Chinese drum manufacturer has taken over Cartridge World Global. Cartridge World as we all know was founded in Australia and since has become a world wide success story.
Legal Eagles from the USA and Europe updated us on previous and current cases both by and against OEMs. Legal precedence and the application of Patent law in differing countries was of great interest.
New Epson CISS Style Printers Finally Hitting the Australian market
Epson has finally released their ecotank range of printers finally to the Australian market. Similar models have been available in some of the Asian countries for the last couple of years. The ECOTANK range of printers are different to the traditional style printer as you top up the ink container with ink from a bottle. These printers are essentially cartridge-less and the printers are advertised as including up to 2 years worth of printing ink. Printer models start with the Ecotank Expression ET-2500 at RRP of $449.00. Will this system gain traction in the Australian market?
Brothers new Monochrome 100 page per minute inkjet printer
While we are still marvelling at the print speeds of the Memjet and officejet pro-X series from HP. It looks like Brother has toppled them all with a new inkjet printer in their Professional High Speed Range. The printer is the HL-5700DN and while it is only a monochrome printer it is rated at up to 100 pages per minute. It uses a HC-05BK ink cartridge which contains enough ink to print approx 30,000 ISO/IEC 24711 pages. The RRP of the printer is $3499.00
New Full Page Width Printhead Inkjet Printers are Coming
True inkjet printers speeds of 50+ pages per minute in the past were just a dream. But the market is changing as more and more manufacturers are producing printers using full page width inkjet arrays. The advantage is that the printhead does not need to move across the printer during printing and therefore a tremendous improvement in printing speed can be achieved.
What's happening now and it has been for some time, is that HP is driving the market for inkjet office machines. The advantage to HP is that they own their inkjet technology while their laser printers are developed or partly developed by another manufacturer.
Epson now for a number of years has forsaken their laser technology and are concentrating directly on the inkjet market. Canon recently has offered their durable Maxify range to compete in the low end office printing market.
While inkjet printers were traditionally designed for the SOHO/Home and photographic market, more and more machines have recently been designed to replace laser printers . On the other side to this equation we have also seen that low cost colour toner machines are available for under $200 from companies such as Fuji Xerox and Brother. The old “toner vs inkjet war – which is better?” is hotting up again!
3D Printing
At the expo there were a number of 3D printing manufacturers. Overall I can see that the quality of the machines are improving and that the number of filaments available are increasing in numbers. In the beginning only ABS or PLA plastic of various colours were available. Now various types of nylons, glow in the dark plastics, rubber type materials, materials that give the appearance of glass, materials which contain wood etc filaments are now available for the common 3D printer.
Canon released a press release stating that that they too will be producing their own machine. Although it may take up to two years to release they promise greatly improved quality and speed over what is currently available.
Industry Awards Presentations and 3D Printed Fashion Show
As we are all aware award presentations unless you expect to receive an award can be a bit long in the tooth. I could not for-see any awards coming my way – although I should have won the award for the tallest audience member! But somehow for whatever reason there was no award for this! Once in a while I would like to see some randomness in awards. But congratulations to all the award winners as I am sure sure it was well deserved and it's always good to receive recognition for your hard work!
As the awards presentation continued and with each award given I knew my chances were decreasing. I couldn't help it but my mind wandered to the 3D fashion parade which would commence immediately after the award presentations finished. I was curious to see what interesting fashion could be made from creative minds and 3D printers.
I must admit that I was a little disappointed as I was expected some futuristic or out-there styles. Instead it seemed that only the accessories were 3D printed which was what not we were expecting. Overall it was good entertainment but if I was to give out an award it would have been to the magician! He was on just before the Fashion show and I must admit I really don't know how some of his tricks were done. I kept thinking 'redirection' but alas magicians 83 – Shane 0.
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| The RT Imaging Summit (Conference) | Inside the Remax World Expo | RT Imaging Awards Presentations |
Value of Brand and Pricing
There was quite an interesting discussion on pricing with the common opinion being that the industry is shooting itself in the foot. Demands for lower prices is really hurting everybody's bottom line, but unfortunately it's also affecting the quality of the manufacturers. To compete in many cases some manufacturers are using the absolute lowest cost components in their cartridges. Of course the end result is predictable!
Whilst we here at Ausjet always deal with the highest grade manufacturers and request high grade components, overall it's a bad trend for the industry – driven down by pricing from large business models such as ebay and amazon.
One example where a good brand can make a difference is in Europe where the Pelikan brand is very well known. The RRP of these products is 80% of the OEM even though the product quality is comparable to other products selling at much lower market prices . As you can see the value of a brand such as Ausjet could be very profitable.
How to Compete against E-commerce stores such as Amazon and Ebay
Another topic that came up was how to do you compete against such low prices and the answer is to use your strengths. For example use your personality – learn about social media such as twitter and facebook and use them with your local community. Go and visit your customers and potential customers in your area. People do understand that if you have a shop front that your overheads will be higher than most ebay sellers. A personal delivery from you will surely guarantee a loyal customer
The concensus is that by using a brand, personality, social media, reputation and visiting your local area low priced online competition can be combatted.
Remember Ebay and Amazon do not have the ability to personally support their customers, you and I do!
I hope this information has been helpful to yourself
Shane
