Ausjet Inkjet & Laser Supplies Blog
Important Product Information
Important Product Information
Earlier this week a major printer manufacturer released an automatic update or change to the firmware inside particular printers. This change has resulted in the following cartridges being recognised as 'damaged or not recognised' in those printers. The truth of the matter is that these cartridges may no longer work in the impacted printer.
Impacted Product
PH-950BXL
PH-951CXL
PH-951MXL
PH-951YXL
PH-950BXL-1P
PH-951CXL-1P
PH-951MXL-1P
PH-951YXL-1P
SETHP950
PH-970BkXL
PH-971CXL
PH-971MXL
PH-971YXL
PH-970BKXL-1P
PH-971CXL-1P
PH-971MXL-1P
PH-971YXL-1P
SETHP970
PH-934XLBK
PH-935CXL
PH-935MXL
PH-935YXL
PH-934XLBK-1P
PH-935XLC-1P
PH-935XLM-1P
PH-935XLY-1P
SET4-PH934
It's important to remember that this is not a fault with the product itself but a change from the printer manufacturer that has made the chip not workable. We have removed all stock for sale and we recommend you do the same until a solution is found. This is not just related to 'Ausjet' but it is a worldwide problem.
Your only working immediate solution we are aware of is to use the genuine cartridge. We will keep you updated and advise of return or replacement details as soon as possible.
Technical Bulletin 14th September 2016
Latest information on the HP printer update causing failures of aftermarket chips (Continued from 13/09/16) The chip manufacturer who supplies the chips for our Ausjet remanufactured and compatible inkjet cartridges has released the following information. As this chip manufacturer supplies to the majority of the market you can expect the following data to be relevant not just with our products but generally across the industry. This test was conducted yesterday after the change was released by HP.
This above information is relevant to the following products : Ausjet Remanufactured HP950 / 951 Series
Premium and 5 Star Ausjet Professional Colour HP950/951 Series Premium and 5 Star Ausjet Professional Colour HP934/935 Series Premium and 5 Star Ausjet Professional Colour HP970/971 Series
Important Notes : 1) The printer needs to be connected to the internet or via a computer connected to the internet directly for this update to happen. 2) Even if the automatic update function was turned off it seems this did not prevent the update from happening on many models.
Additional Notes regarding the HP950/951 934/935 970/971 Ausjet Chips. The chips we supply for remanufacturing cartridges is still under testing. We will keep you updated with the results as soon as we here more. Important : To assist the chip manufacturers with solving this issue, we still need to collect printer models, serial numbers and firmware versions if at all possible from impacted printers. Shane
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Technical Bulletin 13th September 2016
Change to HP Printers (firmware) causing failure of aftermarket cartridges & chips
It appears overnight in Australia and New Zealand, a change to various HP printers has resulted in aftermarket cartridges not been recognised or shown as damaged . At this stage we do not know the full extent with regards to our cartridges and or/chips or to the wider industry as a whole.
Cartridges affected :
HP 934 / 934 Series
Printers known so far :
8610, 8620
This may be a time based firmware change or possibly an automatic update for those printers that have not been updated previously. Or maybe a new firmware version?
We are in the process of gathering information. If you come across this problem with any of your customers can you please collect the printer model, the serial number which is located at the back of the printer and the firmware version.
This information will assist us and the chip manufacturers to quickly make a decision on what's the best course of action.
We will keep you updated as soon as we know more!
Shane
Ausjet Trading Hours: Monday 13th June 2016
Dear Valued Customer,
Ausjet Inkjet & Laser supplies will be open from 8.30am to 5pm on Monday the 13th of June. For those of you who are lucky enough to have a public holiday on the Monday we hope you have a great long weekend!
Ausjet Stocktake - Friday 27th May 2016
Dear Valued Customer,
Ausjet Inkjet & Laser supplies will not be dispatching orders after 1:00pm this Friday (27 May 2016) due to our annual stocktaking. You will however be able to email, fax, call or place orders online after 1:00pm which will of course be dispatched on Monday (30 May 2016).
We thank you in advance for the inconvenience this wretched annual task may cause! :)
Ausjet Professional Colour Compatible for 670XL 671XL Cartridges Now Available
Ausjet Professional Colour Compatible For 670XL 671XL Cartridges Now Available!
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Ausjet Closure 2nd May 2016 - Labour Day Public Holiday
Due to the Labour day Public Holiday we will be closed on Monday the 2nd of May. If you're needing goods early next week could you please place your order as soon as possible so we can dispatch this afternoon.
Ausjet Team
New - Ausjet Refill Bottles for Ecotank Printers!
Ausjet Refill Bottles
for
Epson Ecotank Range of Printers!
| Sku PE-T664B PE-T774B PE-T664C PE-T664M PE-T664Y |
Ink Volume |
Ink Type Dye Pigment Dye Dye Dye |
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The Ausjet Refill Bottle is a ink replacement solution for the Epson Eco-tank range of printers. These printers do not use replacement cartridges, you just top up the printer with ink. If you would like to know more about these printers click here. Advantages of the Ausjet Refill Bottle |
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Suitable for : For more information on these products click here. |
Issues with Pricing on Website
Today the 1st of February we have discovered that we an issue which has caused many of our prices on our website to show inaccurately. Please call us for the correct pricing.
New USB Resetter for Canon PGI-650/CLI-651 Cartridges
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| Resetting the PGI-650 Cartridge | Resetter with PGI-650 adaptor installed |
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Uses USB Power - so no battery drain (USB cable not included). -
Limited to 100 successful resets only. (After 100 successful resets a new resetter will need to be purchased) -
Resets the original chip. -
Includes adaptor for PGI-650 and CLI-651 Cartridges. -
Resets PGI-650 Black / CLI-651 Cyan, Magenta, Yellow, Black and Gray standard and XL chips.
For best results use the following Sensient Inks :
C1069 CLI-651 Gray
C1062 CLI-651 Black
C1071 CLI-651 Yellow
H564M CLI-651 Magenta
C1070 CLI-651 Cyan
C4102 PGi-650 Black
For more information on the resetter click here
Ausjet Team
Telephone Service Disrupted 21-12-15
Our telephone lines have been disrupted and we hope to have them active again by tomorrow morning. In the mean time can you please contact us by email using angela@ausjetinks.com.au.
The Ausjet Team
Merry Christmas and Christmas Closure Dates
Ausjet Inkjet & Laser Supplies would like to take this opportunity to wish you & your family a wonderful, safe & happy Christmas and very best wishes for the New Year.
Thank you for all of your support during 2015 and we look forward to helping you make 2016 your best year ever!
Please note our closing / opening dates are as follows:
We will close at 5pm on December 23rd
We will open again with minimal staff on Tuesday 29th December and close again on the 30th at 5pm. Due to the Australia Post holiday on December 31st we will not open on that day.
Normal working days will resume on January 4th 2016.
